AskSynapse — Privacy Policy

Effective Date: 1st Jan 2026

1. Introduction

This Privacy Policy explains how AskSynapse, operated by GK Labs Inc., collects, uses, stores, and protects your information. By using AskSynapse, you agree to the practices described in this Policy.

2. Information We Collect

2.1 User Provided Information

• Name
• Email address
• Account details
• Subscription information

2.2 Chat Data

• Prompts you send
• Responses generated by AI models
• Conversation history

2.3 Derived Data

• Location
• Profession
• Interests, preferences, and behavior patterns

Users may request deletion or correction of derived data at any time.

2.4 Technical Data

• IP address
• Device information
• Browser type
• Usage logs
• Interaction data

3. How We Use Your Information

• Provide and operate AskSynapse
• Personalize your experience
• Maintain conversation history
• Improve service performance
• Prevent fraud or misuse
• Comply with legal obligations

We do not sell your personal data.

4. Data Storage & Transfers

Your data is stored in the United States, though storage locations may change. We may transfer data to service providers in other jurisdictions as needed.

5. Sharing of Information

We may share your data with:

• Third‑party AI providers (to process your prompts)
• Stripe (for payment processing)
• Service providers assisting with hosting, analytics, or support
• Legal authorities when required by law

We do not sell or rent your data to advertisers.

6. User Rights

You may:

• Access your data
• Request correction of derived data
• Request deletion of derived data
• Delete your account
• Withdraw consent (where applicable)

Deleting your account will remove personal information but may not remove anonymized or aggregated data.

7. Data Retention

We retain:

• Chat history until deleted by the user
• Derived data until updated or deleted
• Account information while your account is active

We may retain certain records for legal or security purposes.

8. Security

We use reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

9. Children’s Privacy

AskSynapse is intended for users 18+. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of AskSynapse after changes indicates acceptance of the updated Policy.

11. Contact Information

For privacy‑related inquiries: 📧 gklabsinc@gklabs.ca