AskSynapse — Terms & Conditions
Effective Date: 1st Jan 2026
1. Introduction
Welcome to AskSynapse (“AskSynapse”, “the Platform”, “we”, “our”, “us”). AskSynapse is operated by GK Labs Inc., a corporation federally incorporated in Canada and registered in Ontario.
By accessing or using AskSynapse, you (“User”, “you”) agree to be bound by these Terms & Conditions (“Terms”), our Privacy Policy, and any additional policies we may introduce. If you do not agree, you must stop using the Platform immediately.
AskSynapse is intended for users 18 years of age or older.
2. Description of Services
AskSynapse is a Unified AI Access Service that provides users with access to multiple third‑party large language models (“LLMs”) through a single interface and subscription.
- Text‑based AI interactions
- Access to multiple LLM providers and models
- AI‑powered tools and utilities
- Conversation history and personalization features
Features and model availability may change at any time without notice.
3. Third Party AI Providers
AskSynapse integrates AI technologies from third‑party providers, which may include (but are not limited to):
- OpenAI
- Anthropic
- Meta
- Mistral
- Other AI model providers added or removed over time
You agree to comply with the terms, policies, and acceptable use rules of each third‑party provider whose models you access through AskSynapse.
AskSynapse is not responsible for:
- The accuracy, safety, legality, or reliability of outputs generated by third‑party models
- Service interruptions or limitations caused by third‑party providers
- Any harm resulting from reliance on AI‑generated content
4. User Accounts
To use AskSynapse, you must create an account and provide accurate information, including your name and email address. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You may not:
- Share or resell your account
- Use AskSynapse on behalf of another person without authorization
- Create accounts using false or misleading information
5. Subscription Plans & Billing
AskSynapse offers three subscription tiers:
- Free
- Premium
- Platinum
Each tier includes different features, model access, and usage allowances. We may modify plan features or pricing at any time with notice.
5.1 Payment Processing
All payments are securely processed by Stripe. You authorize AskSynapse and Stripe to charge your selected payment method for recurring subscription fees.
5.2 Auto Renewal
All paid subscriptions automatically renew at the end of each billing cycle unless cancelled.
5.3 Upgrades
Users may upgrade their plan at any time. When upgrading:
- The full price of the new plan is charged immediately
- Your billing cycle does not change
- The new plan price will be charged again on your next scheduled renewal date
- No prorated credits or refunds are provided
5.4 Downgrades
Downgrades take effect at the next renewal date. No prorated refunds or credits are provided.
5.5 Refund Policy
Refunds are only issued in cases of billing errors. All other payments are non‑refundable, including:
- Partial subscription periods
- Unused features
- Unused access
- Early cancellation
6. Usage Limits
AskSynapse may impose, modify, or remove usage limits at any time, with or without notice. This includes limits on:
- Number of messages
- Rate of usage
- Model access
- Feature availability
7. Acceptable Use Policy
You agree not to use AskSynapse to:
- Break any law or regulation
- Generate harmful, abusive, hateful, discriminatory, or violent content
- Create malware, phishing content, or harmful code
- Produce adult or sexually explicit content
- Create political persuasion or targeted political messaging
- Provide medical, legal, or financial advice presented as professional guidance
- Reverse engineer, scrape, or interfere with AskSynapse
- Attempt to bypass usage limits
- Resell or share your account
- Use AskSynapse to build competing AI services
Violations may result in suspension or termination without refund.
8. User Content & Output Rights
8.1 Ownership of Output
Subject to third‑party provider terms, you retain rights to the content (“Output”) you generate using AskSynapse.
8.2 No Guarantee of Safety or Accuracy
AskSynapse does not guarantee that Output:
- Is accurate
- Is safe
- Is free of copyrighted material
- Is suitable for commercial use
You are solely responsible for reviewing Output before using or publishing it.
8.3 License to AskSynapse
By using AskSynapse, you grant us a non‑exclusive, royalty‑free, worldwide license to store and process your prompts and Outputs solely to:
- Provide the service
- Personalize your experience
- Maintain conversation history
We do not claim ownership of your content.
9. Data Storage & Processing
AskSynapse stores:
- User profile information
- Chat history
- Derived data (e.g., inferred preferences, location, profession)
Data is stored in the United States, though storage locations may change in the future. Users may request deletion or updates to derived data at any time.
10. Disclaimer of Warranties
AskSynapse is provided “as is” and “as available” without warranties of any kind. We do not guarantee:
- Accuracy or reliability of AI outputs
- Continuous or error‑free service
- Compatibility with your devices or systems
11. Limitation of Liability
To the fullest extent permitted by law, GK Labs Inc. is not liable for:
- Direct, indirect, incidental, or consequential damages
- Loss of data, profits, or business
- Harm caused by reliance on AI‑generated content
- Actions taken based on inaccurate or harmful Output
Your sole remedy for dissatisfaction with AskSynapse is to stop using the Platform.
12. Termination
We may suspend or terminate your account at any time for:
- Violations of these Terms
- Abuse of the Platform
- Fraudulent activity
- Legal or regulatory reasons
No refunds will be issued for terminated accounts.
13. Governing Law
These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any disputes will be resolved in the courts of Ontario.
14. Contact Information
For support or inquiries: 📧 gklabsinc@gklabs.ca